Questions
Security
Our website is a secure site. You
can feel confident that the information you provide on this
site is secure across the Internet and through our servers.
You may review our security statement here.
If you still have concerns
about security, please Contact
Us for more details.
Privacy
Your privacy is so important to us we have a
policy designed specifically to guard it! Click here
to review our complete privacy policy.
What is needed to browse The Clearinghouse website for information on the properties?
You will be required to have a client number and password in order to view data. In order to obtain a client number and password, contact The Clearinghouse at (281) 873-4600 and ask for bidder registration support.
How can I tell if I have a Client Number?
You already have a Client Number if you receive mailings from The Clearinghouse. Your Client Number is the 5-digit number above your name on the mailing label of your auction sale brochure. If you cannot find your Client Number or have forgotten your password, call The Clearinghouse's bidder registration department at 281.873.4600.
What
do I do if I forget my password?
If you have forgotten your password, send an
email to support@ogclearinghouse.com,
including your Client Name and phone number. You can
also call The Clearinghouse at 281.873.4600 and ask for bidder
registration support. You will be contacted to verify
your identity and we will reset your password.
How
can I change my user name or contact information?
If you would like to change your contact
information, contact The Clearinghouse by calling 281.873.4600
or by sending an email to support@ogclearinghouse.com.
What
is the difference between Bidder Registration and Viewer
Registration?
Viewers and Bidders are required to register as a
knowledgeable and sophisticated party. Bidders must also furnish
a bank letter and execute the Buyer’s Terms and Conditions.
Bidders may bid on properties, viewers may not.
How
do I log on to bid or to view the auction?
You must first register as a qualified bidder
or viewer. To register online, go to www.ogclearinghouse.com,
click on the auction gavel, and then select Register to Bid
or View.
- If you are already a registered client, please
enter your Client Number and password in the designated
fields.
- If not, select Click Here located just under New
to the Clearinghouse?
- Follow the instructions to apply for a Clearinghouse
Client Number.
Do I have to be a Clearinghouse
client to register for an auction?
Yes. You may apply
for a Clearinghouse Client Number here.
I am a registered client
with The Clearinghouse and I have registered to bid at previous
auctions. Do I need to register for each auction?
Yes. Registration is necessary for each sale
you wish to participate in.
Where do I find
a lot number for the properties I am interested in? Do I need
to know my lot numbers?
Auction properties are sold as lots. You MUST
identify your lot numbers prior to bidding. Lot numbers are available in the auction brochure that is mailed to our clients and on our website under Data Room Explorer.
To reach us: send an email to support@petroleumplace.com,
or call us at 303.390.9350.
|
